At afb356, your personal data is treated with the same seriousness as your account funds. This Privacy Policy explains precisely what information we collect, why we collect it, how we use and protect it, and what rights you hold over your own data as a player on our platform.
Six core principles guide how afb356 handles your personal information. These commitments apply to every Indonesian player on our platform, from first registration through to account closure.
All data transmitted between your device and afb356 servers is protected by industry-standard TLS/SSL encryption. Your login credentials, personal details, and payment information are never transmitted in plain text.
afb356 collects only the personal data that is strictly necessary to operate your account, verify your identity, process transactions in IDR, and comply with anti-money laundering obligations. We do not collect data speculatively.
Your personal data is never sold, rented, or traded to unaffiliated third parties for their own marketing purposes. Sharing with trusted service partners occurs only where strictly necessary to deliver platform services.
We retain your personal data only for as long as your account is active and for the legally required period thereafter. Financial transaction records are retained for a minimum of five years to satisfy international AML obligations.
You can manage your marketing communication preferences, review the data we hold on your account, and submit erasure or correction requests directly through our support team at any time.
Our security infrastructure includes continuous intrusion detection, automated anomaly alerts, and regular third-party penetration testing to ensure that your data remains protected against emerging threats.
The following definitions apply throughout this Privacy Policy. Terms not defined here carry the meaning assigned in the afb356 Terms & Conditions.
afb356 collects the following categories of Personal Data in the course of operating the platform and serving players across Indonesia, including in Jakarta, Surabaya, Bandung, Medan, Bali, and Yogyakarta:
| Data Category | Specific Data Points |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (KTP / passport / driver's license), photograph where required for KYC verification. |
| Contact Data | Email address, mobile phone number, residential address within Indonesia. |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal amounts in IDR. |
| Gaming Activity Data | Game sessions, wager amounts, win/loss records, bonus usage, betting preferences (including sp orts markets, togel (Indonesia's traditional numbers-prediction lottery) selections, and live dealer table preferences). |
| Technical Data | IP address, device type and operating system, browser type and version, session timestamps, geolocation data (country and city level), and unique device identifiers. |
| Communications Data | Records of your interactions with our customer support team, including chat transcripts, email correspondence, and support ticket content. |
| Marketing Preferences | Your opt-in or opt-out status for promotional emails, SMS notifications, and platform push notifications. |
afb356 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where health data is voluntarily disclosed in the context of a responsible gaming self-assessment.
The majority of your Personal Data is collected directly from you during the following interactions:
When you access and use the afb356 platform, certain Technical Data is collected automatically through server logs, analytics tools, and browser cookies. This includes your IP address, session duration, pages visited, games launched, and device configuration. This data is collected to maintain platform security, optimise performance, and detect fraudulent or suspicious activity patterns.
afb356 may receive Personal Data about you from the following third-party sources:
afb356 processes your Personal Data for the following clearly defined purposes. We do not use your data for any purpose incompatible with those listed here without first obtaining your explicit consent.
To create, maintain, verify, and close your afb356 account; to authenticate your identity at login; to enforce the one-account-per-person policy; and to communicate important account-related notifications including security alerts and policy updates.
To process deposits and withdrawals in Indonesian Rupiah (IDR) via your chosen payment method; to reconcile transaction records; to detect and investigate payment fraud; and to comply with financial record-keeping obligations under international AML standards.
To verify that you are at least 21 years of age and are who you claim to be, in accordance with our obligations under internationally recognised know-your-customer frameworks. KYC verification is mandatory before your first withdrawal is processed.
To monitor platform activity for suspicious behaviour, detect and prevent multi-accounting, identify bonus abuse patterns, investigate potential money laundering, and maintain the integrity of all gaming outcomes. This processing is a legitimate interest of afb356 and is essential to protecting honest players.
To handle your support enquiries, resolve disputes, and maintain records of communications. Our support team includes native Indonesian-speaking agents and operates 24 hours a day, 7 days a week.
To administer deposit limits, session timers, cooling-off periods, and self-exclusion requests; to identify players who may be displaying at-risk gambling behaviour; and to deliver responsible gaming interventions in accordance with our Responsible Gaming Policy.
To send you promotional offers, bonus announcements, and platform updates via email or SMS — but only where you have opted in to receive such communications. You may withdraw your marketing consent at any time by contacting our support team or adjusting your account preferences.
To meet our obligations under applicable international law, including anti-money laundering (AML) requirements, counter-terrorism financing (CTF) regulations, and any lawful disclosure requests from competent authorities.
afb356 processes your Personal Data on the following legal grounds, consistent with internationally recognised data protection principles:
Where processing is based on consent, withdrawal of that consent does not affect the lawfulness of any processing carried out prior to withdrawal.
afb356 shares Personal Data with carefully vetted third-party service providers who act as data Processors under contractual obligations. These include:
All Processors are bound by data processing agreements that prohibit them from using your data for any purpose other than delivering the contracted service to afb356.
afb356 may disclose Personal Data to law enforcement agencies, financial regulators, or courts where required to do so by a valid and lawful order, or where we reasonably believe disclosure is necessary to prevent fraud, money laundering, or harm to persons.
In the event of a merger, acquisition, or sale of all or substantially all of afb356's assets, your Personal Data may be transferred to the successor entity. You will be notified of any such transfer via email or prominent platform notice prior to your data being subject to a materially different privacy policy.
afb356 will never sell your Personal Data to unaffiliated third parties for their direct marketing purposes. Any data sharing is strictly limited to the purposes described in this section.
As an internationally operated platform, afb356 may transfer your Personal Data to servers or service providers located outside Indonesia. Where such transfers occur, afb356 implements appropriate safeguards to ensure your data receives a level of protection consistent with internationally recognised data protection standards. These safeguards include:
By using the afb356 platform, you acknowledge that your Personal Data may be processed outside Indonesia where the service infrastructure or Processor is located in a different country.
afb356 retains your Personal Data for no longer than is necessary to fulfil the purposes described in this Privacy Policy or to meet our legal obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, your Personal Data will be securely deleted or irreversibly anonymised so that it can no longer be associated with your identity.
afb356 implements a layered set of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:
While afb356 applies industry-standard security controls, no digital platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any suspected unauthorised access.
Cookies are small text files placed on your device by a website when you visit it. afb356 uses cookies and similar tracking technologies (such as pixels and local storage) to operate the platform, remember your preferences, and analyse usage patterns.
You can control non-essential cookies through your browser settings or by adjusting your account preferences. Disabling strictly necessary cookies will impair your ability to log in and use the platform. Please refer to your browser's help documentation for instructions on managing cookie settings.
As an afb356 player, you hold the following rights with respect to your Personal Data. To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 calendar days.
afb356 respects your right to control your own personal data. The following rights are available to all registered players on the platform.
You may request a copy of the Personal Data afb356 holds about you, along with information about how it is being used and with whom it has been shared.
If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
You may request that we restrict the processing of your data — for example, while a rectification request is under review — so that it is stored but not actively used.
Where processing is based on your consent or a contract, you may request your Personal Data in a structured, machine-readable format for transfer to another service provider.
You may object at any time to processing based on our legitimate interests, including profiling for direct marketing purposes. We will cease such processing unless we can demonstrate compelling grounds.
21+ Only: The afb356 platform is strictly for adults aged 21 and over. We do not knowingly collect Personal Data from individuals under 21 years of age.
afb356 requires all Users to confirm at registration that they are at least 21 years of age. We conduct KYC age verification for all accounts prior to withdrawal processing. If we discover that Personal Data has been collected from an individual who is under 21, we will immediately suspend the associated account, void any pending transactions, and delete the collected data without undue delay.
If you are a parent or guardian and believe that your child has registered an account on the afb356 platform, please contact us immediately at [email protected] so that we can take prompt action.
afb356 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or business operations. Material changes will be communicated to registered Users via email or a prominent notice on the platform at least 7 calendar days before the revised policy takes effect.
The "Last Updated" date at the top of this page always reflects the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the afb356 platform after the effective date of any revision constitutes your acknowledgement of the updated policy.
If a future amendment materially reduces your privacy rights, we will seek your explicit consent before applying the revised terms to your existing data where legally required to do so.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way afb356 processes your Personal Data, please reach out to our dedicated support team:
Data Enquiries: [email protected] — available 24 hours a day, 7 days a week. Our team includes native Indonesian-speaking agents and responds to all privacy requests within 30 calendar days.
For requests to exercise your data rights (access, rectification, erasure, portability, objection, or restriction), please email us with the subject line "Data Rights Request" and include your registered email address and a description of your request. We may ask for proof of identity before processing your request to ensure we do not disclose your data to an unauthorised party.
For responsible gaming concerns or self-exclusion requests, please visit our Responsible Gaming page or contact support directly. Responsible gaming requests are actioned within 1 hour as a priority.
Our support team is on hand 24/7 to address any data concerns. You can also review our full Terms & Conditions, explore responsible gaming tools, or check our FAQ for quick answers about how afb356 protects your account and personal information.